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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mountain Mike

July 10, 2024

5  out of  5 rating by Mountain Mike
"So very happy with the people at Tim’s office. I called to make changes to my vehicle insurance before a long winter trip and Mike who I hadn’t spoken to before went over my insurance and explained everything to me helping me to customize my plan to keep me and my protected. After that he showed me some bundle options which basically gave me free renters insurance AND lowered my overall monthly bill. Thank you Mike for the education and taking the time to make sure I made an informed purchase!"
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Angela McKinney

July 8, 2024

5  out of  5 rating by Angela McKinney
"Avery was friendly and thorough. He took the time to answer all my questions. Appreciated his patience with me Thanks Avery"
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July 7, 2024

5  out of  5 rating by H R
"The Agent was very professional answered all my questions about the Auto Policy. And so polite this is what I call really good customer service at its best!"
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Kevin Vargas

July 5, 2024

5  out of  5 rating by Kevin Vargas
"Amazing and smooth experience from Avery. This is my first time getting car insurance and Avery kindly walked me through every aspect of my coverage (limits, comprehensive and collision deductibles etc) .. a big difference in experience from other insurance companies I’ve talked to. Customer service A+. Thank you much Avery! I’ll be bringing my parents over to State Farm soon."
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Dolores Shelby

July 3, 2024

5  out of  5 rating by Dolores Shelby
"Avery is very professional, he amazing helpful for two months he was given me the opportunity of helping me with a great quote."
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alex aguilar

July 1, 2024

5  out of  5 rating by alex aguilar
"Above & beyond great expert customer service. In all my years of driving, 16+ years, I’ve had Multiple insurance companies & this company and experience was by far one of the most informative & great experiences overall. Thank you very much! 10/10 5 stars"
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Jenn King

June 28, 2024

5  out of  5 rating by Jenn King
"Jessica was so helpful, she took the time to go over my coverages and comparison of my current coverage. Very happy with the service here."
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SoCal Rich

June 5, 2024

5  out of  5 rating by SoCal Rich
"I am very impressed with the service level and clear explanations that I received from Avery. His honest input and explanation of coverage was of the highest level. Thank you for your help. I will be referring friends to you. Thanks. Richard"
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Gerald E. Feitor

June 1, 2024

5  out of  5 rating by Gerald E. Feitor
"I would like to complement Miss Jessica Hereford for the very professional and friendly way that she resolved the issue I had with my auto policy."
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Paula McCarley

May 29, 2024

5  out of  5 rating by Paula McCarley
"The personal & professional customer service I received from Jessica in Tim Weatherson’s State Farm Insurance Office was exceptional. In an era of computers, AI & non communicative services I was completely served and satisfied by a friendly, competent and attention to detailed by Jessica. Her customer interaction is clear & detailed with all my concerns addressed. Thank You, We are satisfied customers! Paula McCarley"
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Cresencio Tapia

May 16, 2024

5  out of  5 rating by Cresencio Tapia
"We walked in not even sure if we wanted to go with State Farm as our new insurance company but as soon as we stepped in Jessika made us feel comfortable and made sure to get multiple quotes and different price points without a problem. She was not pushy at all and felt very natural. Will definitely keep our business here."
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Linda Mohr

May 15, 2024

5  out of  5 rating by Linda Mohr
"Cherryl is THE BEST! She is the reason we are still with State Farm after moving out of Red Bluff!"
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Keith McCleskey

May 10, 2024

5  out of  5 rating by Keith McCleskey
"I found Avery to be of great help and very patient with me and my questions. And he stands by his word with follow-up’s, etc."
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James Rickert

May 6, 2024

5  out of  5 rating by James Rickert
"Tim is the man! Tim did a great job handling our claim and keeping things moving ahead. Whenever we needed an update, he was quick to respond and explain the next steps in the process."
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Red Stottle

April 26, 2024

5  out of  5 rating by Red Stottle
"First of all I'd like to say it's nice to talk to real people everyone's super helpful and knowledgeable best rate on insurance My overall experience has been excellent very happy"
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Sherry Frahm

April 26, 2024

5  out of  5 rating by Sherry Frahm
"Reviewed very detailed information and the experience went smoothly and with great patience."
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Shania Prieto

April 24, 2024

5  out of  5 rating by Shania Prieto
"Cheryl is a great resource!! She's super helpful and always is super cheery on the phone! Always a pleasure talking to her and she's speedy quick with any information requested. My family's been a customer/client of hers for as long as I can remember and frankly, I don't see that changing any time soon (or ever!). 20/10! Would reccomend!"
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Daman Yocum

March 31, 2024

4  out of  5 rating by Daman Yocum
"Friendly staff"
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Stephanie M.

March 29, 2024

5  out of  5 rating by Stephanie M.
"Thank you to Cherryl Smith and everyone else at State Farm. Cherryl has always been an amazing rep, always there to answer questions and provide information. I had no idea that the entire State Farm organization would take such good care of me. The claims rep that I talked with immediately after my accident was kind and patient. The claims rep that took care of me with the body shop and the "totaling" of my car was informative and made sure I understood what was happening. I feel so blessed to have State Farm as my insurance carrier. They made a difficult situation so much easier. I have felt taken care of from the time of my accident all the way through insuring my new car. Thank you State Farm! I love you!!!"
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Dan Largent

March 25, 2024

5  out of  5 rating by Dan Largent
"I recently had an accident in my Pickup truck that caused significant damage. Not my fault. The accident was filed with Tim Witherspoon of which State Farm acknowledged the accident would be covered. During the lead-up to repairs I received an email from State Farm stating that there was a problem with going forward with the claim for unknown reasons. I contacted the office in Red Bluff and Ms. Jessica Hereford, an account in the office, immediately got on the case and contacted State Farm learning that the letter was a mistake and no worries in going forward with repairs. This has been a consistent positive outcome while dealing with Mr. Witherspoon and his office. My wife and I have been members for a long time with "Bundle" policies, including our two homes, vehicles, life Insurance, etc. Tim and his employees are the best in the business and are wonderful people to boot!! Thank you to this wonderful business. Dan Largent Red Bluff, CA"
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Robin Moreno

March 25, 2024

3  out of  5 rating by Robin Moreno
"He was very helpful n gave me options. Sorry, 4got his name"
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Danielle Vaupel

March 23, 2024

5  out of  5 rating by Danielle Vaupel
"The slogan “like a good neighbor, State Fram is there” came true for me and my husband today. We were at Red Bluff Motorsports purchasing a Can Am side by side. Out of the blue our State Farm agent walked in the door. He took the vin number on our new can am and we were insured in less than an hour later. Now that is top notch service. Thank you Tim! Always there when we need you."
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March 21, 2024

5  out of  5 rating by MJ
"State farm and Mike, are Awesome. Mike hooked me up with insurance on my motorcycle. Great rates! Nice people to talk to."
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kaylee belay

March 21, 2024

5  out of  5 rating by kaylee belay
"Amazing customer service from mike. Immediately a calm and pleasant demeanor. Felt no pressure to get insurance. Gave me advice on what I need to have covered for my new car. Extremely helpful. Thank you so much!"
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Kahei Stephenson

March 20, 2024

5  out of  5 rating by Kahei Stephenson
"I wanted to see if I have the best value, for my insurance. Mr. Avery was very knowledgeable, polite and helpful in my decision. State Farm definitely have, reprentatives that are relatable to help you make the best decision! Thank you Mr. Avery"